Question 1

What makes GLOSS different from other lip glosses?

Accepted Answer

GLOSS. is a non-sticky, coconut oil infused lip gloss that actually nourishes your lips instead of drying them out. Every tube is clear and beautifully scented. We spent over a year perfecting our formula before ever selling online. The result is a gloss that feels lightweight, smells amazing, and leaves your lips soft and hydrated.

Question 2

Is GLOSS sticky?

Accepted Answer

Not at all. That was the whole reason we started this brand. We were tired of sticky, residue-leaving glosses that feel uncomfortable to wear. GLOSS. applies smooth, stays comfortable, and comes off clean. No gunk, no residue, no dry lips after.

Question 3

What ingredients are used?

Accepted Answer

Our lip gloss is made with a coconut oil infused base that hydrates and nourishes your lips. Please note that coconut oil is a known allergen for some individuals. If you have a coconut allergy, we recommend checking with your doctor before use. Full ingredient lists are available on each product page.

Question 4

How long does the scent last?

Accepted Answer

Scent longevity varies by formula, but most of our glosses carry their scent for 1-2 hours of wear. Reapplying refreshes both the scent and the hydration. We designed our scents to be noticeable but not overpowering.

Question 5

What's the shelf life?

Accepted Answer

Our lip glosses have a shelf life of approximately 12 months from the date of purchase when stored at room temperature and away from direct sunlight. As with any cosmetic product, if the texture, smell, or color changes, discontinue use.

Question 6

Do you ship internationally?

Accepted Answer

Not at this time. We currently ship to all 50 US states via USPS. Standard shipping is $5 flat rate (5-7 business days), and orders over $35 ship free. Check our full Shipping Policy at /shipping for details.

Question 7

What's your return policy?

Accepted Answer

We offer a 30-day return window on all products, opened or unopened. If you are not satisfied, email us at contact@justglossperiod.com with your order number to start a return. The customer covers return shipping unless the item arrived damaged or defective. Refunds are processed within 5-7 business days of receiving the return. Full details at /returns.

Question 8

Are your products cruelty-free?

Accepted Answer

Yes. GLOSS. products are not tested on animals. We are committed to cruelty-free practices in all aspects of our product development and production.

Question 9

Can I buy GLOSS in stores?

Accepted Answer

Right now GLOSS. is available online at justglossperiod.com and at local markets and events in the Volusia County, Florida area. Follow us on Instagram and TikTok for updates on where we will be next. We are working toward expanding our retail presence.

Question 10

Do you offer wholesale?

Accepted Answer

We are open to wholesale inquiries. If you are a retailer interested in carrying GLOSS., email us at contact@justglossperiod.com with details about your business and we will be in touch.

Question 11

What is The Factory?

Accepted Answer

The Factory is our custom blend creator. It lets you mix and match scent profiles to build your own unique lip gloss blend. You can save your recipes to your account, and optionally share them publicly for other customers to discover and try. It is one of the features that makes GLOSS. different from any other lip gloss brand.

Question 12

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Square. All transactions are encrypted and PCI-compliant.

FAQ